Refund policy

In the event of a product defect, you must contact us by filling out the contact form found on the website or sending an email to misswolfshoes@gmail.com reporting the situation. Once the defect situation is confirmed, MISS WOLF will assume all costs associated with the repair or replacement of the product in question. In case of an error in choosing the size, you can request an exchange for the same product (in the corresponding size), filling out the contact form or sending an email to misswolfshoes@gmail.com . Shipping costs are borne by the customer. MISS WOLF is not responsible for cases of damage due to excessive or inappropriate use of the products, and may, at the customer's request, present a quote for the repair or replacement work. No exchanges or returns apply on personalized orders or in other cases not mentioned.